At the end of the day we want you to be 100% happy with the Heat Seeker Box and try some excellent spicy foods. If you have any issue with your order, get in touch and we'll make it right.
For subscriptons, because we purchase our subscripton products based on paid subscriptions, we cannot give refunds after the billing cycle has been completed. You can, of course, cancel whenever you like. If you cancel after the billing period then you will receive one more Heat Seeker Box.
If any item is received in damaged or unusable condition, we will replace it.
Please use caution and common sense with these spicy products. Although we test every item, we cannot predict how an individual might react to the products we sell (including allergies).